1 - Internal M&S VHS Videos

Film of the first royal visit to the Soviet Union. Princess Anne visited an M&S store at a mock up of British shopping centre in Kiev. Running Time: 34m 24s

VHS, 'The Shape of Things To Come Towards 1990' Introduction and conclusion by Lord Rayner. The Business conference covers various topics including 'Management of Change': Increase of space to manage sales volume, Sunday Trading and the need to keep surroundings reflective of fashion, homeware and food that is sold and its quality. It goes to discuss the introduction of the charge card; new generations of chilled and frozen storage and increase in convenience food; wine, produce, gifts, horticulture. Further development of technology to keep growing sales. Discussion of ladies wear includes a mini fashion show on the shop floor. Discusses percentage of the market and footfall which each department can account for. A typical shop floor layout is also mentioned as is phasing of catalogue. Bounty packs to include vest and catalogue from M&S. Homeware was to be restructured to include new departments and cohesion across the range. Discusses introduction of edge of town stores, including Metrocentre Gateshead to open in 1986 and satellite stores: Coppergate in York, Huddersfield, Princes Store, Edinburgh and Oxford Street. Stock room conversions and change in warehouse systems are then described, reducing manual handling and Racking systems which will be more cost and time effective - For examples Fashionflow, Manchester; Hayes Warehouse, Middlesex. There will also be changes to strategic business operations to make more cost effective. Change to Epos (electronic point of sale) systems is planned by 1990. Running Time: 26 mins 44secs 2 copies

American video highlighting the strengths and successes of the company. The film discusses M&S as the largest retailer in the UK with 500 Stores and branding which highlights quality, value and service - a symbol of integrity and success. 14 million customers each week; comprehensive choice for the whole family, fashion for the home and convenience food. M&S in the UK - 1/3 of lingerie market, 16% apparel and 5% food market. All the items and clothes on sale have the St Michaels branding. Discusses improving net sales and net earnings each year - M&S the only triple A retailer in the world. Brand strength is consistent, always including new technology (charge card with 1.5 million users), international presence and suppliers seen as partners. Running Time: 6m 39s

Introduction to M&S. Includes footage of M&S stores and shop floors including food displays, make-up, character clothing. Animated slides on M&S finances, introduction to M&S history. Footage of a warehouse, lorry, and Garden Restaurant at Metro Centre. With narration in Cantonese. Produced by M&S Public Relations Dept. Duration 0:06:25 This is a duplicate of P10/1/223.

Includes footage of M&S stores and shop floors including food displays, make-up, character clothing, introduction to M&S history. Footage of a warehouse, lorry and Garden Restaurant at Metro Centre. Narrated in Japanese Duration: 0:04:58

Featuring US chef Richard [Langhands]. First part of the film is shot at Culvercross Store. Introduced products from the Taste of America range. Starters include Mexican dips and tortilla chips, buffalo wings. Main courses include Cajun and Creole dishes including Jambalaya; Tex Mex dishes including Mesquite chicken, Fajitas, and South Fried Chicken. Footage at Sun Valley Poultry factory showing production of the dishes. Drinks include Florida Orange Juice. Desserts include sundaes, cheesecake, pies. Scenes at Park Cake Bakeries showing dessert and cake production, featuring Banana Cream Pie and Devil’s Food Cake. Ends with product shots of baked goods including doughnuts, sourdough bread, cinnamon bread. Duration 0:09:35

Interview with Brian Dorling about Discover The Difference. Video about M&S farmed Scottish salmon from Marine Harvest Salmon and how it's grown, filleted, taste tested and packaged. Interview with Malcom Godfrey about marketing plan for the ‘Discover the Difference’ campaign. Tour of the M&S yogurt supplier’s factory, and focus on relaunch on ‘Lite’ yoghurts. Interview with Hugh Edwards, fish merchandising manager, about promotion of hake for the UK market. Duration 0:17:19

Staff training video about shoplifting. Includes examples from M&S CCTV of theft incidents. Advice to staff on combatting shoplifting. Produced for the Training and Development Department by WSTV. Duration 0:12:25

The film is a mock trial format and is based on actual records of three cases of criminal activity in stores. The first case involved a young male assistant working on tills who worked in co-ordination with two warehousemen. The case is then discussed and how a process of elimination by colour blocking tills was used to determine who was responsible. The second case involved a supervisor on childrenswear who processed false refunds while assisting on the customer service desk. The third case involved two warehousemen stealing while working overtime. WSTV Productions for M&S Training Dept. Running Time: 25m 05s

Duration 18 mins

Duration 12 mins

Duration 12 mins

Film about pedestrianisation, shopping precincts and car parking in town centres. Discusses town centres generally (not specific to M&S stores). Featuring Wakefield, Harrow, Bolton, Tunbridge Wells. Produced by M&S Public Affairs. Running Time: 0:13:35

Food quality and safety information video, showing key M&S processes from the beginning to end of a food item's journey that ensure safe and high quality food. Explains their utilisation of the cold chain. Includes shop floor, factory and laboratory footage. Products featured include lasagne, pizza.. Prevention of food safety issues through hygiene practices. Footage of refrigerated lorries, depots and cold rooms. Running Time: 5m 55s

Sponsored by The Grubb Institute. The scheme involves companies lending staff to work as coaches to guide unemployed young people as nominated by either their youth workers or probation officers over the course of 6 months. David Sieff talks about the scheme and why it is worthwhile for all participants. Pauline Grant, John Ross, Martha McAuley talk of their experiences in the scheme. Produced by The Simmons Consultancy with Illustra Films Running Time: 8 Minutes

Starts with a Design Department employee introducing the ranges for Spring and Summer. This was the dress rehearsal for main show which would be performed for Lord Rayner. Briefly discusses the function of the Design Dept which is to look for major trends and long term development - the overall trends running through the show would be Japanese and 1950s, with a focus on natural fabrics. There are six main themes in the show, looking at trends for Spring 1984: workwear, Indigo, Architectural, Maritime, Fifties and African safari. Each theme is accompanied by an introduction from a member of the Design team - Work wear theme - brightly coloured spring looks - Indigo - denim looks. Starts off with grey jackets, trousers, skirts and tops. Then black denim dresses. Checked looks in dark colours. - Architectural theme - versatile looks. Cotton, linen and polyester fabrics. Neutral colours. Black, white, grey, brown, cream and beige in a range of professional and casual looks. - Maritime looks - navy, black, cream and white. Soft separates. Dresses showing long silhouettes. Shoes from the St Michael range. Includes swimwear section. - Fifties themes - Bright prints or black and white - Strapless looks and accessories have a greater importance with these looks. Includes hats and swimwear too. - African Theme - summer darks, smart safari styles and silk looks. Light weight print fabrics and soft separates for beach wear. Browns, greens, beige, oranges, reds and blacks. Also includes swimwear. Running Time: 50mins 14s

The Marks and Spencer Design Group presents trends for 1985. Trends are discussed by Janice Marselle and Rich Blackwell through four key themes, using a statement, mood board and fashion show. Transition: uses classic wool and wool mixtures to show that budget merchandise can be stylish. Masculine look with unstructured shapes to reach shops before Christmas. Also Polyesters and man-made fabrics. Transparents: is a group aimed at younger casual and leisure wear, with less hardware. Hip emphasis and loose tops are emphasised. Brings in different dye techniques and fabrics. With boxer short and singlet styles borrowed from menswear. Colonial: strong fashion theme, nostalgic and refined, menswear influenced, longer lines, day and evening wear. Knitwear influence more refined and more linens. Beige and greys with dusky pastels. Resort: new brights, final theme for high summer with flat fabrics and colour blocking. Includes dresses and separates as well as beach wear. All ranges show a variety of womenwear departments. Running Time: 30 mins 33 secs

Video presented by Sue Edelson, it opens with customers buying a variety of goods. A good range of products is backed up by knowledge of care. M & S has launched a new range of wash products to serve the needs of the clothes not the washing powder manufacturers. Different specialist staff give reasons for why the range of products are needed. Graham Burden, M & S Cotton Specialist. Judith Batchelar M & S Homecare selector emphasises the needs of garments having specific wash needs. This is in response to a quarter of all complaints relating to how clothing have been washed. Derek McKelvey, M & S Dying & finishing Specialist. Dr Peter Glover M & S Wool Specialist also shows a returned damaged garment. Products mentioned; St Michael double biological for whites; caring for Colours; non-biological for wool and silks; non Biological for Sensitive Skin; Double Biological for Whites with Fabric Conditioner. The cost per wash is maintained but using the specialist products ensures garments life is extended. From mid-May trial sizes of all the products will be available. Marketing will be used to, advertising, leaflets and magazine spreads all used to get the message across. Overview of understanding care labels on clothes, symbols and detailed instructions. Running Time: 10 mins 32 secs, repeated 5 times

Starts with news footage and images from day of bomb, followed by footage of sites for temporary stores. Describes cooperative approach to general merchandise store in partnership with Lewis's. Footage of store sites is interspersed with customer interviews on favourite products and their views on M&S. Describes layout of M&S section in Lewis's and the locations of M&S entrances. Footage of basement building site, and locations for on shared ground and first floors with Lewis's, describing where each department was to be located. Footage at Spring Gardens food hall site, describes layout and access, collect by car service. Location of store near business and finance sector, followed by interviews with business people on their M&S shopping habits. Presented by David Eyre, with Margaret Jacques and Loretta Churchill. Running Time: 09:48

Film for food hall staff on forthcoming metrication of weights, changing units of measure from imperial pounds and ounces to grams and kilograms. Uses the example of a pint of milk, discusses price per unit on catch-weighed food. Refers to EU directives, and that loose produce was to change at a later date. Describes training programme for staff, and décor and conversion leaflets for customers. Includes a guarantee that selling prices on products wouldn’t change. Footage of sales floors throughout, with shots of customers, food products, butcher’s and fish counters Filmed in Camberley store for the Food Group by the Training and Development group. Produced by The Edge. Duration: 0:09:59

P10-1-278

P10-1-269

New Young Sparks only store opening March 19th in Coppergate. Shows map with placement of new store, and images of childrenswear and toys.. Running Time: 3m 27s

P10-1-267

Featuring the Metro Centre store & the Chargecard', Introduced by Lord Rayner Running Time: 12m 42s

Through the eyes of the stakeholder. Luc Vandervelde speaking. Vision mission values. Roger Holmes speaking, customers being interviewed. Unique fundamental ways of working. A great place to work. Strategies and strengths. Duration: 7mins 32secs

Talking to staff and asking them what strategies they think are needed for improvement. Outlining recovery plans. Questions and answers. Selling online. Duration: 27mins 28secs

VHS. Ambient training video. Includes leaflet. Duration: 17:33

Training video produced by Marks and Spencer Plc for the Training and Development Department. The film is designed to highlight the importance of cleaning and the impact not cleaning can have on the business and its profits. A step by step video on how to clean out a fridge from foods is shown. Marks and Spencer Southend and WSTV are listed in the credits. Running Time: 0:19:26 mins (2 copies)

Bra fit training video. 16 mins.

17' 02"

Video shows processes that staff carry out to catch thieves. Video begins with footage of store and voiceover describing video, then shows staff catching a thief. The voiceover explains the next steps after catching a thief. The voiceover presents various scenarios that might occur, with footage from Maidenhead store. Running Time: 16m 2 copies

Video. Marks & Spencer. Advertising our passion - new campaign launch. 30 minute repeater.

Video. Marks & Spencer. Advisor recruiter toolkit. New recruiter training video. 1 hour 32 minutes. 2 copies

M&S Financial Services. Personal loans Duration: 34secs

Video of various clips of stores and head office while Sir Richard Greenbury narrates and introduces key members of the board. Peter Salsbury discusses growth and development throughout the company and shows various new departments and products. Guy McCracken discusses new food products with video of new products in stores. Video of McCracken in Kenya showing international produce. Technologist Jenny Hopwood discusses standards in international food production. Video of Rue de Rivoli store, Keith Oates discusses French growth. Oates discusses Chargecards, finance and international markets. Andrew Stone discusses fashion development. Kim Winser discusses clothing production and use of Supplex fabric. Sir Richard Greenbury discusses giving back to the community. Running Time: 18m

Video. Marks & Spencer AGM 2002. 2 copies

Video opens with the beginning of the AGM conference and the usual short film shown to the audience which establishes the company's activities in the past year. This includes new store openings such as Brookfields and Telford. Store expansions, and the increase of food stores across the country. International expansion is mentioned in New York, Canada, Hong Kong and across Europe. The video reflects on the charity work and technological improvements that have been made in the company too.

Session opens with speaker discussing M&S development including new stores, suppliers and profits. Speaker discusses sales progress and then proposes new articles to the shareholders. Shareholders vote on various articles. Shareholders asks questions about shares and shareholding schemes. Running Time: 1hr 21m

Session opens with music and voiceover report highlighting M&S success that year while clips of new stores are shown on screens. Includes clips of M&S charitable programs such as the primary enterprise scheme and international developments. Chairman Derek Rayner shares brief remarks; discusses growth, new stores, challenges, international growth etc. Rayner announces his retirement and Sir Richard Greenbury's appointment in his place. J O'Neill reads the auditor's report. Shareholder Sir Brian Corby then speaks on Rayner's retirement, discussing his success in the role and Greenbury's appointment. Rayner asks the audience for questions and shareholders ask questions. Various speakers answer these questions. Shareholders then vote on resolutions. Rayner concludes the session. Running Time: 1hr 35m

Chairman Derek Rayner shares brief remarks; discusses growth, new stores, challenges, international growth etc. Rayner announces his retirement and Sir Richard Greenbury's appointment in his place. J O'Neill reads the auditor's report. Shareholder Sir Brian Corby then speaks on Rayner's retirement, discussing his success in the role and Greenbury's appointment. Rayner asks the audience for questions and shareholders ask questions. Various speakers answer these questions. Shareholders then vote on resolutions. Rayner concludes the session. Running Time: 1hr 20m

AGM July 2001. Return of £2bn to shareholders. Luc Vandevelde speaking.Discussing where the funds will come from. Establishing a new holding company. Impact on shareholders. Employees who have ordinary shares can vote on proposals. Duration: 5mins48secs

Video. Marks & Spencer AGM 2001. Talking heads video. 5' 00" 2 copies

Video. Marks & Spencer. AGM 2001 compilation.