29 - VHS, Business Conference, 'Growing The Business'

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29 - VHS, Business Conference, 'Growing The Business'

Introduction by Keith Oates (Deputy Chairman and joint MD). Announces that since last conference two years ago we have seen: - Increased UK sales by half billion pounds. - Overseas sales expected to be £1.2M per annum. - Won Queen's Award for Exports in 1995 and Technology in 1996. - Increased financial activity by 46%. - Now up to 5.5 million Charge Card holders. - Shares up by 24%. - Seen share point rise to around £5 so company now valued at over 14 billion pounds. Asks if we should be satisfied by present growth£ No. He believes increased sales at home and abroad should be faster. Followed by Peter Salsbury who was interrupted by actress playing a dissatisfied customer. Input by Roger Ackroyd with film of improvements at Newcastle store. Contributions from Jim McCallum and Clara Freeman, introducing Guy McCracken who talked of foods and how we need to grow in the UK, internationally and with our people. Input by Nigel Robertson filmed at pig breeding farm in Suffolk re traceability. Input by Joe Rowe on innovation and Gerry Hodes on marketing. Input from Andrew Stone on developing technical innovation. Conference then heard about new fabric developments in pillows and duvets and climate controlled clothing. Inputs from Derek McKelvey, Barry Morris, Ray Walters, Nigel Oddy, Howard Rolfe, Tony Davies, Lin Morris, James Bedford, Derek Hayes, Paul Smith and Nigel Colne on variety of subjects including clothing, schoolwear, sportswear, financial services, new stores in Hong Kong and Kowloon and franchising generally. Conference concluded with speech by Sir Richard Greenbury who said £10b of sales and £1 billion in profits are now in sight in investment plans. Said new staff always needed for future growth of company and how the motto of quality, value and service will never change. Running Time: 45m 53s

Date: 1996

Reference Number: P10/1/29

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