163 - VHS, Press Show, Investment In Progress with Introduction by Lord Rayner.

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In Folder: 1 - Internal M&S VHS Videos

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163 - VHS, Press Show, Investment In Progress with Introduction by Lord Rayner.

Introduction by Lord Rayner thanking staff for recent work during period of store modernisation and building work. Discusses M&S strategy for reinforcing its position, customer services and enthusiasm for progress. Followed by press show film: Introduction describes period of change and growth, with dynamic investment programme of square footage expansion and modernisation - converting fallow footage and extending stores. Mentions Marble Arch extension, satellite stores, and edge of town stores. Describes new store layouts and display methods, increase in merchandise on display. Footage of shop floor used throughout. Discusses overseas operations with improvements in Canada and store modernisations in Europe; importance of people; commitment of suppliers. Described the example of garment dying - midseason reviews of colour options with suppliers. Complete garments can be died, speeding up the lead time. Ends with footage of food sales floor, Charge Card Followed by 1985/1986 financial results advertisement: Filmed on shop floor, discussing approach to design and stores. Discusses sales and profits Running Time: 10:28 2 copies

Date: 1986

Reference Number: P10/1/163

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