132 - VHS, 'The Shape of Things To Come' Business Conference with introduction by Lord Rayner

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132 - VHS, 'The Shape of Things To Come' Business Conference with introduction by Lord Rayner

VHS, 'The Shape of Things To Come Towards 1990' Introduction and conclusion by Lord Rayner. The Business conference covers various topics including 'Management of Change': Increase of space to manage sales volume, Sunday Trading and the need to keep surroundings reflective of fashion, homeware and food that is sold and its quality. It goes to discuss the introduction of the charge card; new generations of chilled and frozen storage and increase in convenience food; wine, produce, gifts, horticulture. Further development of technology to keep growing sales. Discussion of ladies wear includes a mini fashion show on the shop floor. Discusses percentage of the market and footfall which each department can account for. A typical shop floor layout is also mentioned as is phasing of catalogue. Bounty packs to include vest and catalogue from M&S. Homeware was to be restructured to include new departments and cohesion across the range. Discusses introduction of edge of town stores, including Metrocentre Gateshead to open in 1986 and satellite stores: Coppergate in York, Huddersfield, Princes Store, Edinburgh and Oxford Street. Stock room conversions and change in warehouse systems are then described, reducing manual handling and Racking systems which will be more cost and time effective - For examples Fashionflow, Manchester; Hayes Warehouse, Middlesex. There will also be changes to strategic business operations to make more cost effective. Change to Epos (electronic point of sale) systems is planned by 1990. Running Time: 26 mins 44secs 2 copies

Date: c1985

Reference Number: P10/1/132

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